The Redirect Tool Privacy Policy
Updated March 5th 2025
If you do not want to read all the text below, here is a TL;DR for you
For a visitor to redirecttool.io, we do not collect any personal data nor setting any tracking cookies.
For a user of our app (if you decide to create an account), we only store and use what is necessary for the app to the function.
Privacy is in the core of our products - we do not sell your data to anyone - never have and never will.
1. When you are a visitor of the redirecttool.io website
1.1. Privacy is important to us and we do not track individual people. We do not collect personal information, do not use tracking cookies, do not share information with third parties, do not share data with advertising companies or sell your data to anyone.
1.2. We collect some anonymous visitor data for statistics to get an overall view of our website traffic, but the data is never tied to individual visitors.
1.3. Referral pages, visit duration, device information (browser, country, operating system etc.) are collected, but still not tied to individual visitors.
1.4. We use a self-hosted instance of ChatWoot on our website, which use session cookies and a cookie to prevent the chat being reset whenever you visit different pages on the website. None of the cookies are tied to individual people.
2. When you are a customer of the Redirect Tool
2.1. Our main mission is to only collect information that are necessary for our application to function properly. We use a number of external services for our application to work and we only share the data that are required for the service to work with our application.
2.2. Below you can read what that actually means:
3. What data we collect, what we use the data for and the services we use
3.1. All the data we collect is fully secured on a server in Europe. This ensures that all the data is being covered by European Union's strict laws for data privacy.
3.2. We use Proton which is a privacy-oriented email service located in Switzerland. Read more about their privacy policy: https://proton.me/mail/privacy-policy
3.3. For you to be able to create an account, we need your email address. We use the email to send invoices and other information. You also use the email address to log in and use our application.
3.4. We use Cloudflare as our DNS provider. Read more about their privacy policy: https://www.cloudflare.com/en-gb/privacypolicy/
3.5. We store a first-party persistent cookie to keep you logged into our application. Otherwise you would be logged out every time you revisit the application.
3.6. We use Stripe as our payment provider. All payment processing is done securely on their end - we do not store any credit card information on our end. Read more about their privacy policy: https://stripe.com/en-dk/privacy
3.7. We use a self-hosted instance of ChatWoot for helpdesk, support and website chat purposes. The ChatWoot instance is hosted on a server in Europe. We store session cookies from the Chatwoot instance for the chat to work properly. No personal information is tied to cookies set by our self-hosted ChatWoot instance.
3.8. We use a self-hosted instance of Plausible for analytics purposes. The Plausible instance is hosted on a server in Europe. We do not store any cookies nor collect any personal data with this analytics tool. Read their privacy policy: https://plausible.io/privacy
4. Data retention
4.1. As long as your account is active, we will store account information provided by you. If you wish to delete your account entirely, reach out to us at [email protected]. We will then take action and delete your account entirely from our servers.
4.2. As long as your account is active, we will store your previously run URL mappings that you can access through your login. When you delete an URL mapping, the URL mapping is removed completely from our servers.
4.3. We will also retain and use this information as necessary for the purposes set out in this policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect the legal rights of the Redirect Tool.
5. Changes to our privacy policy
5.1. Whenever we make significant changes to our privacy policy, we will announce the changes by sending you an email to the primary email address provided in your account.
Questions or comments about this privacy policy? Reach out to us at [email protected].
Whenever you access website or use our services, you agree to our privacy policy above. If you do not agree with our privacy policy, your only recourse is to not use your website or services.
Frequently asked questions
Looking for answers? Look no further.
Create a free account (no credit card required) and feel free to create URL mappings at no cost. If you're happy with the results, simply pay as you go (pr. row).
We can't really tell - it entirely depends on the quality of the data that you provide. If you only have data with meaningless URLs, our tool will not have enough data points to find a suitable match.
Create a free trial (no credit card required) and give the Redirect Tool a try.
Creating automated mappings of redirects is no easy task. You might not have provided enough useful data for the tool to create useful results.
Feel free to reach out to us by email or chat. We love a good challenge and would like to see if the tool should have produced better results than what you have experienced.
We have no limit to the number of urls. You pay for the number of redirects mapped. This will always be equivalent to the number of rows in your file containing the old urls. The number of rows in the file containing the new urls have no impact on the final price.
After you created your redirect mapping, you will get a short preview of the result and see the final price of the entire mapping. To be able to download the entire result, you must pay for the mapping. If you decide not to use the mapping after all, no payment is necessary. You have the possibility to pay and collect your redirects any time within the file retention period (12 months).